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City Directory
City of Tyler mailing address:
P.O. Box 2039, Tyler, TX, 75710

Dial 2-1-1 to access the health and social services available to East Texans. Please click here for a map to City Hall and other City Offices. Can’t find what you’re looking for? Contact our Information Center at 903-531-1100 or E-mail Information Center.




EMERGENCY -- 24 Hours/Day
Police: Dial 911
Fire: Dial 911
Typewriter for Deaf: 903-531-1000
Water Department: (after 5:00pm/weekends/holidays) 903-597-6541

ACCOUNTING
E-mail Accounting
212 N. Bonner, 75702
903-531-1137
Fax: 903-531-1110

AIRPORT
E-mail Airport
700 Skyway Blvd., 75704
903-531-2343
Fax: 903-531-9843

BUILDING INSPECTION DEPARTMENT
E-mail Permits and Inspections or E-mail Permit Office
423 W. Ferguson, 75702
903-531-1151

Fax: 903-531-1155
Chief Building Official
E-mail Chief Building Official
903-531-1151
Plans Examiner
E-mail Plans Examiner
903-531-1154
Chief Plumbing & Mechanical Inspector
E-mail Plumbing and Mech Inspector
903-531-1157

Chief Electrical Inspector
E-mail Electrical Inspector
903-531-1167

Building Inspector
E-mail Building Inspector
903-531-1159
or
E-mail Keith Austin
903-531-1186
HVAC Inspector
E-mail HVAC Inspector
903-531-1171

Senior Permit Technician
E-mail Building Inspections
903-531-1151
Permit Technician
E-mail Building Inspections
903-531-1153

CAPITAL PROJECTS
E-mail Capital Projects
423 W. Ferguson, 75702
903-533-7435
Fax: 903-531-1155

CITY CLERK
E-mail City Clerk
212 N. Bonner
903-531-1106
Fax: 903-531-1127

CITY COUNCIL
To email the City Council, click on the Council Connection icon at the top of this page.
212 N. Bonner
903-531-1250
Fax: 903-531-1166

CITY MANAGER’S OFFICE
E-mail City Manager
212 N. Bonner
903-531-1250
Fax: 903-531-1166

CODE ENFORCEMENT
408 W Oakwood, 75702
903-531-1312
Fax: 903-533-7425

COMMUNICATIONS/MEDIA RELATIONS
E-mail Communications
212 N. Bonner, 75702
903-533-7444
Fax: 903-533-7446

COMPUTER SERVICES DEPARTMENT
E-mail Computer Services
212 N. Bonner, 75702
903-531-1119
Fax: 903-531-1129

CREDIT UNION
819 N. Spring Ave., 75702
903-592-8012

ENGINEERING DEPARTMENT
E-mail Engineering
423 W. Ferguson, 75702
903-531-1126
Fax: 903-531-1185

FIRE DEPARTMENT
Administrative Services
E-mail Fire Department
1718 W. Houston, 75710
903-535-0005
Fax: 903-535-0011

Fire Chief
E-mail Fire Chief
1718 W. Houston
903-535-0005

Fire Marshall
E-mail Fire Marshall
1718 W. Houston
903-535-0007

Fire Station #1
218 E. Elm
903-535-0016
Fire Station #2
5505 Old Bullard Rd.
903-531-1284
Fire Station #3
Hwy 64/Airport
903-531-1197
Fire Station #4
309 W. M. L. King Blvd
903-531-1319
Fire Station #5
2815 Frankston Hwy.
903-531-1180
Fire Station #6
2804 Van Hwy.
903-531-1181
Fire Station #7
1116 Troup Hwy.
903-531-1182
Fire Station #8
3131 Shiloh Rd.
903-531-1287
Fire Station #9
9111 S. Paluxy Drive
903-534-5129

HEALTH DEPARTMENT
815 N. Broadway
903-535-0030
Animal Control
E-mail Animal Control
903-535-0045

LAKE TYLER
E-mail Lake Tyler
Lake Supervisor Lynn Guthrie
903-566-2327

Lake Supervisor James Weaver
903-566-2207

LEGAL DEPARTMENT
E-mail Legal
212 N. Bonner, 75702
903-531-1161
Fax: 903-531-1281

LIBRARY
E-mail Tyler Library
201 S. College, 75702
903-593-7323
Fax: 903-531-1329
Information Desk
E-mail Library Information Desk
Local & Family History
EMail Local History
Audio-Visual Area
E-mail Library AV Desk
City Librarian
E-mail Tyler Librarian

METROPOLITAN PLANNING ORGANIZATION
E-mail MPO
423 W. Ferguson, 75710
903-531-1175
Fax: 903-531-1170

Municipal Court
E-mail Municipal Court
813 N. Broadway, 75701
903-531-1266
Fax: 903-531-1369

NEIGHBORHOOD SERVICES
E-mail CDBG
E-mail Housing
304 N. Border, 75702
903-531-1303
Fax: 903-531-1333

PARKS & RECREATION DEPARTMENT
E-mail Parks
Administration Office
2000 W. Front, 75702
Phone: 903-531-1370
Fax: 903-531-1372
Athletic/Recreation Office
Phone: 903-531-1373
Fax: 903-531-1359
Faulkner Tennis Pro Shop
410 W. Cumberland Road
903-534-5389
Fun Forest Pool
2000 Forest Ave.
903-531-1363
Glass Recreation Center
501 W. 32nd Street
903-533-1397
Goodman Museum
624 N. Broadway, 75702
903-531-1286
Harvey Convention Center
2000 W. Front, 75702
903-531-1349
Maintenance Service Center
404 W. Oakwood, 75702
903-531-1385

Rose Garden Center Building
420 S. Rose Park Dr., 75702
903-531-1213
Rose Hill Cemetery
2400 S. Donnybrook, 75701
903-531-1207
Seniors Citizens Center
1915 Garden Valley Rd., 75702
903-597-0781
Woldert Pool
701 W. 32nd Street.
903-531-1362

PLANNING & ZONING DEPARTMENT
E-mail Planning and Zoning
423 W. Ferguson, 75702
903-531-1175
Fax: 903-531-1170

POLICE DEPARTMENT
E-mail Police
711 W. Ferguson, 75702
903-531-1090
Fax: 903-531-1069
Police Chief
903-531-1015
Non-Emergency Calls
903-531-1000
Community Response Office
903-531-1096
Patrol Sergeants
903-531-1050
District 1 Substation
411 W. Martin Luther King Blvd.
903-531-1010
Records Information
903-531-1065
Internal Affairs
903-531-1017
CRIMESTOPPERS
903-597-2833
All Others Units
903-531-1090
For additional Police Dept. contact information click here.

PURCHASING DEPARTMENT
E-mail Purchasing

2300 WNW Loop 323, 75702
903-531-1288
Fax: 903-531-1336

SOLID WASTE
E-mail Solid Waste
414 N. Bois D’Arc, 75702
903-531-1388
Fax: 903-531-1397

Commercial Garbage Service
903-531-1388
Residential Garbage Service
903-531-1389
Information Line (recording)
903-531-1392
Tyler Recycling Collection Center (recording)
418 N. Bois D’Arc, 75702
903-531-1392

STAFF SERVICES
E-mail Staff Services
212 N. Bonner, 75702
903-531-1112
Fax: 903-531-1248
Job Line (recording)
903-531-1125

STREET DEPARTMENT
E-mail Street Department
408 W. Oakwood, 75702
903-531-1393
Fax: 903-533-7425

TAX OFFICE
Smith County Tax Assessor/Collector
1517 W. Front, 75702
903-590-2920 (property tax)
903-570-2900 (auto tax) 

TRAFFIC ENGINEERING
E-mail Traffic Engineering
423 W. Ferguson, 75702
903-531-1201
Fax: 903-531-1205

TYLER TRANSIT
210 E. Oakwood, 75702
903-533-8057
Paratransit Service
903-533-8059

VEHICLE SERVICE CENTER
E-mail Vehicle Services
410 W. Oakwood, 75702
903-531-1321
Fax: 903-531-1291

WATER UTILITIES
E-mail Water Utilities
Business Offices
511 W. Locust, 75702
903-531-1230
Fax: 903-531-1259
Billing Information
Connects, Disconnects, & Transfers
903-531-1231
Administrative Offices
511 W. Locust, 75702
903-531-1238
Water & Sewer Taps
903-531-1237
Utility System Maps & Records
903-531-1242
Industrial Pretreatment
903-939-8278
Utilities Service Center
2300 WNW Loop 323, 75702
903-531-1290
Meter Leaks
2300 WNW Loop 323, 75702
903-531-1290
Sewer Stops
2300 WNW Loop 323, 75702
903-531-1290
Water Mains & Fire Hydrants
2300 WNW Loop 323, 75702
903-531-1290
Golden Rd. Water Treatment Plant
2228 Golden Rd., 75701
903-597-6541
Lake Palestine Water Treatment Plant
14792 County Road 192, 75702
903-939-0241
Southside Waste Water Treatment Plant
400 W. Cumberland, 75703
903-561-1862
Westside Waste Water Treatment Plant
14939 CR 46, 75704
903-592-5391
For water utilities emergencies after 5 p.m. or on weekends and holidays call 903-597-6541.

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